Frequently asked questions
What is enrolmart?
How do I get enrolmart or FREE?
enrolmart is offered for free when you purchase a Virtual Slate hosting plan. If you already have a Moodle hosting plan, we can also migrate you over to Virtual Slate. https://virtualslate.com
I do not have Moodle, Can I still use enrolmart?
I host Moodle with another provider, can I still use enrolmart?
Yes, enrolmart can work with any Moodle installation. When you subscribe to enrolmart, you get access to Moodle plugins that you can install on your Moodle installation yourself or get your Moodle service provider to install them for you. The installation is pretty straight forward. You can follow the instructions here to install the plugins.
Do I need my own infrastructure to use enrolmart?
Nope. enrolmart is hosted and managed by Lingel Learning and you can access it from any device that can connect to the internet.
Can I sell face-to-face courses using enrolmart?
Yes. enrolmart allows you to create face to face courses and sessions. If you do not have a face to face plugin installed on your Moodle installation then you can either ask your provider to install it for you or you can purchase the one that is being maintained by us. Please contact us
My Moodle installation does not have face-to-face courses?
If you do not have a face to face plugin installed on your Moodle installation then you can either ask your provider to install it for you or you can purchase the one that is being maintained by us. Please contact us.
What products can I sell on enrolmart?
You can sell both shippable and downloadable products. You can set the shipping amount on the products and can also define how many products can be sent within that shipping amount.
Can I charge shipping to my customers?
Yes, you have an option to charge:
- Flat shipping
- Shipping by product
Can I do bulk pricing?
Yes, you can create packages that can include products and/or courses and then sell them at a discounted rate.
Can I bundle products?
Yes, you can create packages that can include products and/or courses and then sell them at a discounted rate.
Can I charge tax on the sales?
Yes, you can set the store to add tax on items and then can specify tax amount on individual items. You also have the option to make an item tax free.
What currencies can I use?
You can use any currency that you want; however, the charge depends on the merchant service that you are using.
Can I have my own branding?
Yes, you can customise the store by adding your logo, images and colours to the store.
Will I have to enrol the users manually into Moodle?
Nope. enrolmart seamlessly integrates with Moodle and automatically:
- Creates an account for the user on Moodle
- Enrols them in the course they have purchased
- Sends them a confirmation email with the login details from Moodle
Will I have to create the accounts of users who make a purchase on enrolmart manually?
Nope. That is what enrolmart is really good at. If your site is connected to Moodle, the user accounts will automatically be created on the respective Moodle site and users will be sent and email with their login credentials.
Are there any hidden costs?
Nope. You only pay for the plan that you are on. The plans are restricted by the number of transactions in a month. You will automatically be upgraded to the next plan. If you do not want that to happen, you can let us know.
